Customer Service Representative - State Farm Agent Team Member
Las Vegas - NV
Customer Service Representative - State Farm Agent Team Member
Full Time • Las Vegas - NV
Responsive recruiter
Replies within 24 hours
Benefits:
- 401(k)
- Bonus based on performance
- Company parties
- Dental insurance
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Signing bonus
- Training & development
ABOUT OUR AGENCY:
I’ve been part of the State Farm family for 30 years, including 13 years as a State Farm team member before opening my own agency 17 years ago. Today, I lead a close-knit team of two, and we’re excited to continue growing. I’m also a proud UNLV graduate and dugout mom to an amazing 6-year-old son.
Our approach to insurance is centered around honest, ethical, and needs-based conversations. While we set ambitious sales goals and work hard to achieve them, we believe success comes from genuinely helping people. We take the time to educate our customers, answer their questions, and make sure they understand their options so they can make informed decisions about what’s right for them.
Our agency offers 100% employer-paid group health insurance, paid holidays, paid vacation after 120 days, competitive hourly pay with overtime opportunities, and a profit-sharing retirement plan after three years. Team members also have opportunities to earn individual commissions and group bonuses, providing additional earning potential based on performance. We’re committed to professional development and creating opportunities to build a long-term career as our agency grows.
Our culture is friendly, supportive, and built around teamwork, grit, and doing the right thing. I’m looking for someone who is reliable, organized, motivated, and willing to work hard toward ambitious goals while maintaining an ethical, customer-first approach. If you’re a team player who enjoys helping people, wants to be rewarded for strong performance, and is excited to grow with a small but established agency, we’d love to meet you.
ROLE DESCRIPTION:
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Bree Buckles - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
- Bilingual Spanish highly preferred.
Compensation: $50,000.00 - $75,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Las Vegas, NV and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none